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TECHNICAL SUPPORT

We're here to help you through online and phone assistance.

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Looking for help with your laser system?

There are many easy ways to contact our
Technical Support Team:

  • Search for the answer in our Knowledge Base
  • Submit a service ticket that can be tracked online.
  • Call +1 (303) 215-9171
  • Email tech@epiloglaser.com
  • Screen Share Support: Click here if a technician has provided you with a Session Code.

Contact our Applications Lab:

Click here or call us +1 303-277-1188. We'll work to answer your questions. Once we've determined laser testing is in order, samples can be submitted for testing.

To help us test, we'll ask you to send us:

  • A brief description of shape, size and location of mark.
  • Graphics or logos are welcome, just make sure they're of high resolution.
  • A few extra blanks (if possible) to fine tune the application.
  • We'll put together an extensive report to send back with your parts that discusses the techniques we used to mark the parts, our machine recommendation, and much more.
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